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Measurement – Carefully measure each room or area to determine the necessary quantity. Particular attention should be paid to doors, closets, unusual angles.

Installation Date – Double check the delivery date, the installation date and the estimated time allowance for the installation since your home will be in disarray during installation.

Furniture Moving – Discuss furniture moving with your retailer. The installer may move furniture, but there may be an extra charge.

Starting Points & Seams – Prior to installation discuss with your flooring professional starting (focal) points and/or where seams will be placed.

Existing Flooring – Discuss removal of existing carpet with your retailer. The following steps are recommended: ventilation during removal; and vacuuming the floor after the old flooring has been removed.

Disposal of Old Flooring – Often the disposal of old flooring must follow specific care or formats. In most cases you can arrange with your retailer to have them dispose of your old flooring (there will most likely be an additional charge).

Inspection – Prior to installation, inspect the flooring to see that it meets your order’s specifications of colour, size, texture and style, and that it is free from defects.

Excess Flooring – Discuss with your dealer whether you would like to keep any left-over flooring for future use or to keep in case repairs are necessary in the future. “Normal” waste factors vary by flooring type, but generally are approximate 5-10% of the total order.





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Cleaning Floors – Residential and commercial property may require professional repair and restoration due to many variables. Fire, smoke, water, flooding, weather, mold and theft can all be causes for someone to require property restoration.

What to do if you require your residential or commercial property restored – The damage has been done and now you are in turmoil of what to do to bring your residence or business back to the way it was.

  • First and foremost make sure your family and/or employees are safe.

  • Contact your insurance company. Property restoration can be very costly, making sure what your insurance policy covers is an important start to bringing your home or business back to its prior condition.

  • Hire a professional. Restoring property damage can be very complex depending on the type of restoration required, and there could be things you don’t see that are part of the damage.


Restoration Professionals – A quick and honest recommendation on what needs to be done is the key to controlling further damage to property and controlling costs. Certified restoration technicians have the knowledge and tools required to inspect the damage, and repair it, returning it to the prior condition.

Restoration Industry Standards – The Institute of Inspection, Cleaning and Restoration Certification (IICRC), certifies firms that have earned the right to display the IICRC logo as a symbol of quality in the industry. Firms must meet a rigorous list of standards in business ethics and expertise.


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